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110 companies, 350+ jobs

Locations

Ontario, Canada · Ottawa, ON, Canada · Kanata, Ottawa, ON, Canada

industry

Software

Size

11-50 employees

Stage

Other

founded in

2007

Benbria is a leader in the area of mobile and text customer engagement, helping the world's greatest retail, hospitality, and restaurant brands to deliver a superior customer experience that goes above and beyond their competitors. Using a variety of mobile, in-store, and on-property technologies – including SMS, email, web, mobile app, and kiosk – Loop™ enables brands to capture and direct real-time customer requests, concerns, suggestions, and positive input to management and employees for action and closure. Closing the loop through on-the-spot staff action helps brands to quickly enhance the customer experience during visits, save dissatisfied customers, improve in-store sales conversion rates, avoid online criticism, and foster positive reviews.

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