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Senior Channel Partner Manager



Kanata, Ottawa, ON, Canada
Posted on Friday, June 30, 2023

Senior Channel Partner Manager

Location: Ottawa (hybrid) or remote within Canada

At Cliniconex, our mission is to prioritize patients, residents, and families at the centre of their healthcare. Our communication and collaboration solutions automate repetitive tasks while maintaining a personal touch. We empower healthcare professionals to dedicate more time to providing quality care, improve regulatory compliance, and manage reputational risk. As a growing company that plays a critical part in patient engagement, we are seeking a highly motivated Channel Partner Manager to build our channel sales.

You will play a pivotal role in:

  • Managing channel partner relationships and performance
  • Driving existing channel partner sales and revenue
  • Identifying and onboard new channel partners
  • Supporting channel objectives with sales and marketing programs and training

Your enthusiasm and dedication to our mission will drive your success in this role. Collaboration and effective communication with channel partners, marketing teams, and other stakeholders will be key to achieving our collective goals.

By joining our team, you will have the opportunity to make a significant impact on both the healthcare industry and our company's growth. Exciting opportunities await you to contribute to transforming the way healthcare works.

What you will be doing:

  • Proactively identify and close new channel partner opportunities.
  • Establish and maintain strong relationships with existing and new channel partners.
  • Actively educate and train channel partners to drive product awareness and close sales opportunities.
  • Collaborate with partners to develop and execute effective sales strategies, set sales targets, establish sales promotion campaigns, and incentive programs.
  • Regularly analyze and provide feedback on channel sales performance, pipeline status, and market intelligence.
  • Conduct regular business reviews with partners to evaluate performance, address challenges, and identify growth opportunities.
  • Collaborate with the marketing team to develop and implement channel-specific marketing plans, programs, sales enablement collateral, and promotional materials.
  • Support marketing with product launches, training sessions, and marketing campaigns to maximize sales effectiveness.
  • Collaborate with the customer success and customer support team to ensure excellent customer experience and to address customer concerns or escalations raised by customers or channel partners.

Skills and Experience:

  • Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
  • Proven experience in channel management, channel sales, or channel business development, preferably within the Healthcare software/SaaS sector.
  • Demonstrated ability to build channel sales partnerships and close sales.
  • Strong understanding of sales principles and techniques, with a track record of meeting or exceeding channel sales targets.
  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Results-oriented mindset with strong negotiation and problem-solving abilities.
  • Ability to analyze data and market trends to drive informed decision-making.
  • Self-motivated, proactive, and able to work independently as well as part of a team.
  • Proficient in using Salesforce, MS Office, and other sales-related software/tools.
  • Willingness to travel as needed to meet with channel partners and attend industry events.

Meet Cliniconex:

Based in Ottawa, Cliniconex is a software company that has spent the last 10 years focused on making a difference in our customers’ lives. This has resulted in a healthcare-focused coordination and communications platform used by over 5,500 medical professionals in 80 sub-specialties and over 2,600 senior care facilities across North America.

Each month, Cliniconex triggers more than 1 million meaningful engagements between healthcare providers and their patients and residents. From appointment reminders, booking notifications, patient queue displays, and survey tools for clinics, to outbreak notifications and care plan reminders for senior homes, Cliniconex offers a host of light touch solutions aimed to automate repetitive tasks so staff can focus on what matters most: caring for patients/residents.

What we offer:

  • Competitive compensation with an excellent benefits package: great coverage for medical, dental, vision, and more!
  • Employee stock option plan: every Cliniconex employee has the opportunity to earn their stake in the company's success.
  • An awesome team to work with: we are biased, but we feel we have an awesome team.
  • A flexible work schedule and lots of vacation: some of us are better at mornings than others... You do you!

To apply:

If you are a driven individual with a strong passion for sales, an ability to build meaningful relationships, and a desire to make a significant impact on our company's growth, we would love to hear from you. We encourage you to submit your resume and cover letter, outlining how your skills and experiences align with the role of Senior Channels Sales Representative at Cliniconex, and why you believe you would be a valuable addition to our team. Join us in our mission to revolutionize the healthcare industry and contribute to our shared success.

We value diversity, innovation, and collaboration, and we are excited to welcome candidates who share our commitment to putting patients and residents at the center of healthcare.

Thank you for considering Cliniconex as your next career opportunity.