Company Description

Segmentify offers a personalization solution designed to increase sales, boost customer engagement, and provide superior insights into customer preferences. By utilizing machine-learning technology, Segmentify delivers a real-time personalized shopping experience across every customer touchpoint. This advanced targeting approach ensures that the right products are recommended to the right customers at the right time, outperforming other personalisation platforms. Forbes has recognized Segmentify as one of the top machine learning companies to watch.

Key Responsibilities:

• Support the end-to-end delivery of product features, from requirement gathering to release
• Create and maintain detailed documentation (PRD, how-to guides etc.)
• Assist with QA and UAT to ensure features are delivered according to requirements and edge cases are identified early
• Clearly communicate updates and requirements in English to both technical and non-technical stakeholders
• Engage with customers to understand their needs, pain points, and feedback
• Conduct market research and competitor analysis to identify opportunities and threats across all channels.
• Work closely with development teams to define product requirements and technical specifications for multi-channel marketing solutions.
• Collaborate closely with cross-functional teams (sales, marketing, engineering, customer success) to support successful releases
• Analyse product performance metrics and customer feedback to inform product improvements and innovations.

Qualifications:

• Bachelor's degree in Computer Science, Business Administration, Marketing, or a related field
• 1+ years of experience in product management or a related role (business analysis, product operations, growth, etc.) ideally within a SaaS environment
• Solid understanding of the software development lifecycle and agile methodologies (Scrum or Kanban)
• Familiarity with analytics tools such as Google Analytics, and ability to interpret KPIs
• Basic technical literacy (e.g. APIs, integrations, event tracking) with an ability to translate technical topics into clear requirements
• Ability to prioritise based on impact and customer value
• Excellent analytical, problem-solving, and decision-making skills.
• Curious, proactive, and comfortable working in a dynamic, iterative environment
• Strong written and verbal communication skills in English