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UX Designer



Ottawa, ON, Canada
Posted on Tuesday, June 11, 2024

Harnessing the Power of Data, Together.

Solace stands at the forefront of technology and innovation, empowering the world's largest enterprises in their journey towards becoming real-time, data-driven organizations. Our cutting-edge technology intelligently, securely and reliably helps our customers by solving use cases like hybrid cloud integration, IoT connectivity, microservices, and big data distribution.

The next time you drive a luxury vehicle, order new furniture online, fly in a plane, or do some online banking, your positive experience could be a direct result of our technology, and your hard work!


This position is for a UX Designer. You will be leading a product area while collaborating and contributing to the common style and pattern guides. This may include running design thinking workshops, working closely with product owners and developers to design solutions, delivering specifications and reviewing implementation to ensure we create a seamless experience for our users. (Solace Cloud).

The Right Person Will:

  • Have experience working in a fast-paced agile team
  • Have a passion for delivering simple, quality solutions to complex design problems
  • Design seamless end-to-end experience for new and existing features
  • Plan and moderate meetings for design thinking activities (ex. Brainstorming, Journey Mapping etc.)
  • Effectively communicate designs to the team through low and high-fidelity wireframes
  • Work closely with Product Owners and Developers to identify the user journey and requirements.
  • Have a visual eye for details and creating clean and simple interfaces

Ideal Skills:

  • Professional experience as a UX designer
  • Familiarity with AI
  • A desire to understand users’ problems and solve them through simple designs
  • Experience developing end-to-end journey maps that communicate and address overall user experience challenges
  • Experience working in a fast-paced environment providing designs for multiple development teams
  • Ability to perform usability tests and UX audits
  • Proficiency with tools such as Figma, Sketch, Balsamiq, Adobe Creative Suite, Confluence, and Jira


  • Experience developing style guides and design systems
  • Experience designing network or cloud management tools
  • Experience designing infrastructure monitoring tools
  • Has been involved in designing tools for developers and IT
  • Ability to run design thinking workshops and usability tests
  • Understanding of front end-development tools (HTML/CSS/JavaScript)

Why You’ll Want to Join Us at Solace:

  • We have an awesome team! You’ll get to work with some of the smartest individuals in the business
  • We believe in work-life balance and believe it’s important to love what you do
  • We have adopted a hybrid work model to create an inclusive working environment for everyone
  • We live by our values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience. Every. Single. Day.
  • Our training programs are top-notch (LinkedIn Learning, Mentorship program, Solace Academy)
  • We like to brag about our stellar customer lineup!
  • We are social – we like to keep things simple and fun!
  • We are one of the top-ranked employers on Glassdoor
  • We have a sense of humour and make cool videos on cool topics like MITT and this!

We understand that experience takes on various shapes and sizes. Not sure you meet all the requirements? We still want to hear from you! Your unique experience could be exactly what we are looking for.

At Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life. We strive to create an enriching and safe workplace where you can be who you are. If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us!

Accommodations are available upon request for anyone taking part in the hiring process. Let us know how we can help! We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.