Sales Engineer - SMB

Solink is a different kind of data-analytics software company. We’ve successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A little bit about the role…

The Inside Sales Engineer (ISE) ensures that our Customers and Salespeople have a simplified process for the deeper technical aspects of Solink deployments. This role is focused on pre-sale cycles and our “land-and-expand” process providing support on any technical aspect that can help lead to success for our customers on their first deployment and our scale out deployments of the Solink Platform. The day-to-day will revolve around equipment compatibility, customizations and overall solution engineering to ensure we accomplish our projected/desired outcomes. An ideal candidate is someone who thrives in interacting with people and has a deep passion for understanding physical and virtual technology. Someone who has an interest in knowing how technology works within the overall architecture/framework of a SaaS system. Someone with a consultative sales approach or experience in consulting would be a strong asset.

WHO YOU ARE:

• You are ENERGETIC, outgoing, and interested in LEARNING, understanding and applying technology.

• You are a self-starter

• You understand the concept that there is no “I” in Team and enjoy collaborating - winning, losing, and learning together.

• You enjoy the ebbs and flows of an exciting journey and thrive when challenged.

• You have a unique perspective when it comes to solving problems and like to think-outside-the box.

• You know how to simplify and explain complex technical concepts to people who don’t know anything about it

• You hold a Diploma or Bachelor's Degree in Engineering, Technology, Networking or another industry-related field.

• You have strong organizational, critical and analytical thinking skills and are detail oriented.

• You envision, design and sell products or programs you help develop in order to increase your clients' output and profit.

• You are customer centric, enjoy helping others, and will go an extra mile to delight your customers.

SECURITY REQUIREMENTS:

• Candidates must undergo a criminal records check upon hire;

• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

• Be willing to comply with Solink’s own security policies and standards.

WHAT WILL YOU DO?

• Perform and validate all camera and equipment compatibility checks/confirmations.

• Review custom sizing and architecture requirements.

• Perform and support technical sales demos.

• Support the Customer Enablement Team on advanced projects.

• You will work closely with the data integrations team to help manage priorities and ensure they have support from sales to complete successful integrations.

• You will work closely with the Operations teams to fulfill requirements.

• You are expected to stay-up-to-date with hardware trends and assist sales stay up to speed on the evolution of key technology that we use to support our platform and customers.

• You will collaboratively rebuild and manage existing demo environments.

• Create and record technical sales training videos.

• You will assist in training new Salespeople and Customer Success Managers on key technical areas.

• You will attend specific video surveillance training courses to keep-up-to-date with latest trends and expand knowledge in certain areas.

• You will provide guidance and suggestions to the Product Management Team to assist in bringing the product and services to new heights.

WHAT IS SOLINK?

Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics and technology. We're enhancing the status quo to positively impact clients and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions…

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate and striving to make an impact.

WHY WORK AT SOLINK?

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life. We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun…

All that - PLUS we offer…..

• Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work life balance);

• Opportunities for growth based on merit, skill, and initiative;

• Friendly, welcoming and team-oriented atmosphere that fosters collaboration;

• Creative and innovative environment that mentors, supports, motivates and inspires you to make an impact;

• Interesting and exciting assignments ranging in size, type and complexity;

• An “open-door” policy where communication and brainstorming is encouraged;

• A really positive and fun environment working with an incredibly ENERGETIC team;

• Competitive salary reviewed annually;

• Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);

• Monthly reimbursement toward a health and wellness;

• Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams, so-lunches, team builders, and much more)

• Please note: While we are currently operating remotely during the pandemic, in future, we may require work from the office.

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people and we know that comes in various forms. We are committed to a diverse and representative workforce, an open and inclusive work environment and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process.

HOW TO APPLY?

Please submit your cover letter and resume addressed to Baby Yoda outlining why you would be the right fit for this position.

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process